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Now Hiring Video Shoppers

To meet the demands of Advanced Feedback’s expanding role as a leading video mystery shopping provider along with our traditional mystery shopping services and dominant position with phone shops, we are seeking intelligent and hard working individuals to join our team.

To be considered for video mystery shopping assignments we expect you to have proven yourself first as a professional traditional mystery shopper. You must be passionate about making a difference in customer service, observant, attentive to detail, and write well. To be an effective video shopper you will need to complete video training; practice and perfect the use of your body worn equipment to deliver steady, unobstructed, and properly framed customer experiences; demonstrate technical competence with video and audio file management and online transfers; and provide consistent, intelligent role-playing so as not to influence your target’s natural tendencies and typical performance.

If you think you have what it takes to be a professional Advanced Feedback Video Specialist, complete the Video Shopper Profile found under certifications on your Shop Metrics or Gigspot home page. If you are not registered with Advanced Feedback shopper return to the Shoppers Home Page and click Apply, or use the Get Started button below.

Now Hiring Video Shoppers

Open Video Jobs

As video shops become available they will be listed on our video shop spreadsheet by state and mapped to assist planning your routes. Most projects are scheduled in Shop Metrics, MobiAudit, or Gigspot app, but not all, so please check the video shop spreadsheet often.

Video Certification and Email Notifications

Please note that most video assignments are now scheduled within ShopMetrics. You must complete the Video Shopper Profile found under certifications in Shop Metrics (or Gigspot) for your application to be seen in this system. Notification and recruiting emails may originate from any of the following accounts: [email protected], [email protected], and a variety of scheduler email addresses @advancedfeedback.com. For this reason it is important to make sure you watch for such emails and adjust your email spam filter accordingly. You may also follow our Facebook video page; however, we do not use this page to administer the high volume of video shops now available across the US. Please refer to our video maps for better visibility.

Finding Jobs in Shop Metrics

Once you are logged into Shop Metrics and viewing your home page, click the Open Opportunites link in the left hand margin. To view jobs outside your immediate area you must click “The postal code and distance below are set according to your profile. Click here to reset and show all opportunities.” just above your inbox. The subsequent view will allow you to filter by shop type such as video. See this navigational guide for more instructions. Shop Metrics jobs are also listed on MSJobBoard and in Gigspot.

Video Shopping Resources

For equipment purchase or leasing start with Greyhawk Video Solutions or pimall.com. We recommend using button-worn cameras such as the Lawmate PV500 EVO II DVR, as they provide the best viewing experience and are easy to set up. However, other options such as the FabQuality 1080 HD Hidden Camera may be used, provided that the resulting video meets the client’s standards. For advice and training, learn from the best at Video Shopper Pros. Also check out Raptor Video Specialists, a joint venture between Greyhawk and Video Shopper Pros to help meet the growing demand for equipment and training in the video shopping industry.

Click Here To Get Started

Advanced Feedback has been the leading mystery shopping company in the United States, Canada and Mexico since 1991, with over 2 million shops of experience. We offer completely customized mystery shopping services that connect your vision of success to the complete satisfaction of your customers.


7950 Silverton Ave. Suite 205
San Diego, CA 92126
(858) 566-8082


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