E-mail Follow Up

"Obtain cost effective, timely
feedback without taking time
out of your busy schedule"

 

With the Internet being one the widest used communication tools, e-mail has become a cost effective method of customer contact and obtaining feedback.  With our E-mail Follow Up service we will create customized e-mails, administer the program and compile results making the whole process completely effortless for you.

 

 

 

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In the News:

"... [it] costs six times more to sell something to a new customer than to an existing customer..."
Follow up or fall on your face

 

         

 

What is Included?

Dedicated account manager
Program setup and revisions
E-mail survey template
Customized survey of guest satisfaction
Hosting of web survey
E-mail collection or database extraction
All response details summarized
Results, analysis and trend report
Management evaluation and consulting
Regular program review