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-Strategically enhance employee abilities to ask, listen, and solve.

-Better understand loyalty drivers and dissatisfiers.

-Adjust leadership conversations to a more customer-centric focus.

-Discover training and performance gaps. Retain your customers.

-Experience valuable feedback. Capitalize on reports and surveys.

-Effectively educate your employees while creating customer service professionals.

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Latest News

Nov 30, 2013

Welcome New Clients!

Advanced Feedback is proud to welcome The Community Builders Indianapolis, IN and Durham, NC to our list of real estate mystery shop evaluations!

Oct 31, 2013

Welcome New Clients!

Advanced Feedback is proud to welcome Larimer Square in Denver, CO to our list of real estate secret shopper evaluations! We are also proud to welcome Tim O'Brien Homes Pewaukee, WI. Who will also be taking advantage of our mystery shopper services!

Sept 30, 2013

Welcome New Clients!

Advanced Feedback is proud to welcome Livestrong, Mohawk Bend and Slapfish to our list of mystery shop evaluations!

June 30, 2013

Welcome New Clients!

Advanced Feedback is proud to welcome Meat Market Miami, Miele and Salon Republic to our list of restaurant mystery shop evaluations! We are also proud to welcome Salon Republic will also be taking advantage of our mystery shopper services!