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Who We Are...

Advanced Feedback, Inc. is a mystery shopping company based in San Diego. We have over seventeen years and 1.5+ Million shops of experience.

Whether you need to learn about your customer experience, monitor your sales force, improve your brand image or gain insight about your competitors, we can help with a service that fits your business and prices that fit your budget.

We provide various secret shopper programs that are designed to serve any customer oriented business, traditional or online, such as automotive, education, financial, healthcare, hospitality and many others.

At Advanced Feedback, we separate ourselves from competitors by making every service fully customizable to fit our client's needs with no contracts!

Choose from a variety of services including telephone mystery shopping, onsite mystery shopping, employee satisfaction surveys, customer satisfaction surveys, e-mail customer follow up and telephone customer follow up.

Take a look at our satisfied client list or read some of our excellent referrals and testimonials.


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6920 Miramar Rd, Suite 103, San Diego, CA 92121— Telephone 800.261.4445 — Fax 858.566.9114

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