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Honolulu Mystery Shopping

Your trusted source for video mystery shops, onsite mystery shopper evaluations, and secret shopper phone evaluations in Honolulu.

Who We Are...

Advanced Feedback is an experienced and professional mystery shopping company with over 25 years and 2 million surveys delivered. We offer completely customized mystery shopping services that connect your vision of success to the complete satisfaction of your customers. We are continually expanding in Honolulu and the surrounding area to support a growing number of businesses that use our service. From our home office we train and coordinate Honolulu area field evaluators to conduct thorough and objective service and sales inspections. Advanced Feedback provides these high quality tailored programs throughout all 50 states, Canada and Mexico.

Why Advanced Feedback...

First, we listen to you. Then, we construct the exact program you need. That may be one or a combination of secret video, mystery shopper evaluations, phone shops, or customer surveys. You may need us for a month, a year, or like many of our clients for decades to come. FLEXIBILITY. We can do what our competitors can’t. We offer the most professional customized evaluations in the industry, and without long-term contracts!

Industry Knowledge and Experience...

Service and sales consultants since 1991. Our team has experience providing customer surveys, phone shops, traditional and video shops to a wide variety of industries including:

-Automotive - Car Rental, Automotive Sales and Service, Car Washes and Repair Services
-Education - Universities, Continuing Education and Professional Schools
-Financial - Banks, Credit Unions, Insurance Companies, and Financial Advisors
-Healthcare - Hospitals, Clinics, and Long-Term Care
-Hospitality - Budget, Limited Service, Extended Stay, Business and Luxury Hotels, Resorts, and Casinos
-Parking - Parking Facilities and Lots, Self Park, Parking Sales and Service, and Valet Companies
-Real Estate - Residential Home Sales, Property Management and Leasing Agents
-Restaurants - Juice Bars, Coffee Shops, Cafes, Fast Casual, Full Service, Fine Dining, Bars and Night Clubs
-Retail - Sales and Service, Clothing, Hardware, Grocer, Convenience, Specialty, and Drugstores
-Storage - Storage Facilities, Portable Storage, Self Storage Units and Storage Container Companies
-Travel & Transportation - Air, Rail, Cruise, Bus, Shuttle & Limousine Services, Ticket Sales and Travel Agency


Click Here to Request A Quote!

Mystery Shopping in Honolulu...

Honolulu is the capital, largest city, and the main seaport and airport of the Hawaiian Islands. Air travel has brought 7.6 million visitors annually to the Islands. Honolulu today is a modern city with numerous high-rise buildings, and Waikiki is the center of tourism with thousands of hotel rooms. It also hosts the Hawaii Food and Wine Festival.

Now hiring Honolulu Secret Shoppers!

To meet the demands of Advanced Feedback’s expanding role as Honolulu’s leading video mystery shopping provider and traditional mystery shopping service, we are seeking intelligent and hard working individuals to join our team.

If you are passionate about making a difference in customer service, and you are observant, with an attention to detail and write well, we invite you to register as an Advanced Feedback shopper. After registration you will have visibility of available assignments and you can accept notifications of new assignments in the Honolulu area. For more information about being a service and sales evaluator click here or on the Shoppers link at the top of any page. Advanced Feedback has the tools, training and instructions to turn your ambition into a successful second income.

If you think you have what it takes to be a professional Advanced Feedback Video Specialist, please contact us directly using the links below.



Honolulu mystery shopping company
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Latest News

September, 2016

Welcome New Clients!

A welcome to Cellular Sales of Indiana in Indiana, IN, evaluating customer service and sales with Advanced Feedback's undercover mystery shoppers. Greenway Auto Group in San Antonio, TX with SAR Automotive is utilizing phone shops, website secret shops and onsite mystery shoppers for their dealerships.

August, 2016

Summer Update!

We hope everyone's summer is going great! We're welcoming the Philadelphia Eagles, Philadelphia PA to our growing list of Entertainment based onsite mystery shopping evaluations this summer! We'll be conducting mystery shops for concerts, sporting and special events. We are also pleased to welcome the Fox Sports Grill in San Diego using our restaurant secret shopper program for both bar and dining experiences. We also welcome Enterprise Truck Rental in San Francisco CA whom we will be providing phone shops for.

July, 2016

Welcome New Clients!

Advanced Feedback is pleased to welcome three new real estate clients. Terra Holdings LLC New York, NY using our video real estate mystery shopping service for their Halstead locations. Rocky Gorge McLean, VA for onsite shops. Dart Properties Sterling Heights, MI for onsite and phone shops. We also have two new restaurant clients! 3lb. Restaurant - San Diego, CA will be having us shop their restaurants and bars at Brothers Provision, The Barrel Room and Urge Gastropub onsite. Downtown Dining in Monterey, CA will be utilizing our services for their Rio Grill at the Crossroads Carmel.

May 24, 2016

Welcome New Clients!

Advanced Feedback is excited to welcome Lansing Brewing Company in Lansing MI and Hyatt Santa Barbara in Santa Barbara CA. They will be using our onsite mystery shopping services in order to help with customer service and team evaluations for their bars and restaurants. Car Wash Express in Denver CO joined to use our automotive onsite secret shopping services. The Agency in Beverly Hills CA will be using our real estate mystery phone shops for their properties.