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Honolulu Mystery Shopping

Your trusted source for video mystery shops, onsite mystery shopper evaluations, and secret shopper phone evaluations in Honolulu.

Who We Are...

Advanced Feedback is an elite mystery shopping company with over twenty years and 2 million shops of experience. We offer completely customized mystery shopping services that connect your vision of success to the complete satisfaction of your customers. We are rapidly expanding in Honolulu and the surrounding area to support a growing number of local businesses that use our service. From our home office we coordinate tailored high quality programs throughout all 50 States, Canada and Mexico.

Why Advanced Feedback...

First, we listen to you. Then, we construct the exact program you need. That may be one or a combination of secret video, mystery shopper evaluations, phone shops, or customer surveys. You may need us for a month, a year, or like many of our clients for decades to come. FLEXIBILITY. We can do what our competitors can’t. We offer the most professional customized evaluations in the industry, and without long-term contracts!

Industry Knowledge and Experience...

Service and sales consultants since 1991, our team supports a wide variety of industries including:

-Automotive - Rental, Parts, Service, Sales, Dealerships, Car Washes and Garage Storage
-Education - Universities, Continuing Education and Professional Schools
-Financial - Banks and Credit Unions
-Healthcare - Medical, Long-Term Care and PBX
-Hospitality - Lodging, Resorts, and Casinos
-Parking - Parking Facilities, Parking Lots, Self Parking and Valet Companies
-Real Estate - Property Management
-Restaurants - Cafe, Fine Dinning, Bars and Night Clubs
-Retail - Sales, Service, Stores / Kiosks, Supermarkets, Grocery and Drugstores
-Storage - Storage Facilities, Portable Storage, Self Storage Units and Storage Container Companies
-Travel & Transportation - Air, Sea, Cruises, Bus, Ticket Sales and Travel Agency

Mystery Shopping in Honolulu...

Honolulu is the capital, largest city, and the main seaport and airport of the Hawaiian Islands. Air travel has brought 7.6 million visitors annually to the Islands. Honolulu today is a modern city with numerous high-rise buildings, and Waikiki is the center of tourism with thousands of hotel rooms. It also hosts the Hawaii Food and Wine Festival.

Now hiring Honolulu Secret Shoppers!

To meet the demands of Advanced Feedback’s expanding role as Honolulu’s leading video mystery shopping provider and traditional mystery shopping service, we are seeking intelligent and hard working individuals to join our team.

If you are passionate about making a difference in customer service, observant, attentive to detail and write well, we invite you to complete our online mystery shopper application (link to current form/page). Advanced Feedback has the tools, training and instructions to turn your ambition into a successful second income.

If you think you have what it takes to be a professional Advanced Feedback Video Specialist, please contact us directly using the links below.



Honolulu mystery shopping company
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Latest News

May 24, 2016

Welcome New Clients!

Advanced Feedback is excited to welcome Lansing Brewing Company in Lansing MI and Hyatt Santa Barbara in Santa Barbara CA. They will be using our onsite mystery shopping services in order to help with customer service and team evaluations for their bars and restaurants. Car Wash Express in Denver CO joined to use our automotive onsite secret shopping services. The Agency in Beverly Hills CA will be using our real estate mystery phone shops for their properties.

April 21, 2016

Welcome New Clients!

A welcome to Dickey's Barbecue Pit, evaluating customer service and sales with Advanced Feedback's undercover video shoppers. Juiceland in Austin, TX is utilizing onsite mystery shoppers for their restaurant. Residence Inn Alexandria, Alexandria, VA is evaluating their hotel with both telephone and mystery shopping programs. Century Homebuilders Group, Doral, FL will be using our real estate secret shopping services in South Florida.

March, 2016

Winter Update!

Advanced Feedback welcomes Crown Plaza Charlotte, Charlotte NC and Residence Inn Alexandria Old Town South at Carlyle in VA, both conducting hospitality mystery shopping. We are also pleased to welcome Blue Ocean Robata, Blue Smoke Sushi, and Love Boat Sushi locations in San Diego, CA using our restaurant secret shopper program. And a welcome to Procter & Gamble's Mr. Clean Car wash locations in Georgia and Texas using our mystery shopping services.

November, 2015

Fall Update!

Advanced Feedback is pleased to welcome Richport Properties, Inc. - Atlanta GA using our onsite real estate mystery shopping. ALC Hospitality LLC. and their Pie Five Pizza locations in MD, VA and DC for onsite restaurant shops. Stockbox, Seattle WA using our mystery shopping services for their grocery stores. National Development - Newton Lower Falls, MA onsite video and telephone secret shops for their residential properties. Morphe Brushes onsite retail mystery shopping. Serta International, national onsite video shops. Washes by DCM, in Austin TX using our automotive onsite retail mystery shopping.